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Anthem, Inc. Healthcare Manager II Quality Management - HEDIS/ STARS in Tampa, Florida


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At America’s First Choice, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Manager II Quality Management (Government Business Division)

Remote with a return to Tampa office

Establishes a process to continually monitor program progress. Develops metrics and program/project reporting tools. Analyzes variance to program/project plan. Leads building of documentation to support business objectives and ensure consistency. Responsible for ensuring the overall success of multiple, cross-functional programs/projects through functional managers. Programs may include cultural change, regional planning, process improvement, change management, and quality initiatives. Responsible for developing and ensuring effective coordination of quality initiatives within the health plan, to include indicators for monitoring and evaluating the quality of care, service, and satisfaction of providers and members. Primary duties may include, but are not limited to: Establishes Quality Management objectives and annual goals. Develops and submits dashboard reports for all state, Centers for Medicare and Medicaid Services (CMS), and accrediting measures; analyzes validity of quality management data/reports from a clinical perspective. Coordinates development, implementation, and evaluation of quality improvement action plans. Provides oversight and ensures implementation of the Healthcare Effectiveness Data Information Set (HEDIS) data management and reporting strategy; coordinates the related improvement action plans. Provides training and education to meet National Committee for Quality Assurance (NCQA) standards. Hires, trains, coaches, counsels, and evaluates the performance of direct reports.


  • BA/BS in a health or business related field; 7 years of experience in a healthcare environment, including prior management experience; or any combination of education and experience, which would provide an equivalent background


  • MSN, MPH, or MPA

  • Active unrestricted FL RN license

  • Medical Coding

  • STARS, HEDIS, and Quality background

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.