Anthem Inc. Medical Jobs

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Anthem, Inc. Account Service Coordinator- Claims in Rocky Hill, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Account Service Coordinator

Location: This position will be remote but the chosen candidate will ideally live nearby to any Beacon or Anthem location in the Northeast.

Responsible for providing advanced customer service representation for accounts.

Primary duties may include, but are not limited to:

  • Interprets and supports plan benefit design.

  • Resolves complex claims, benefit, and enrollment issues.

  • Performs routine and in depth claims analysis, delivers client reports on an as needed basis.


  • Requires a BA/BS; 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.

  • Account management experience preferred.

  • Travel may be required.

  • Claims analysis experience strongly preferred.

  • Intermediate Excel skills preferred.

  • Experience with Microsoft Office (Outlook, Excel, PowerPoint, Visio) preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS47550-Rocky%20Hill-Rocky%20Hill