Anthem, Inc. Direct Sales Agent Lead in Minneapolis, Minnesota
SHIFT: Day Job
ZipDrug is a proud member of the Anthem, Inc. family of companies, and delivers on our mission to provide greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Direct Sales Agent Lead
Work location: Jersey City, NJ, Atlanta, GA, Chicago, IL, Las Vegas, NV, Louisville, KY, Mason, OH, Minneapolis, MN, St. Louis, MO, Virginia Breach, VA, or Wallingford, CT.
Responsible for coaching and leading sales agents to accomplish inside sales objectives.
Primary duties may include but are not limited to:
Coaches and monitors sales representatives to meet performance standards.
Provides feedback to sales representatives and managers.
Preparation and sign off of on daily call lists.
Implements daily outbound schedules and maintains adequate telephone coverage in order to meet abandonment rates.
Serve as a point of contact for all patient support matters (inbound and outbound).
Assist in the Management of work flow processes.
Maximizes personal sales production goals and team call metrics.
Requires a BA/BS; 2 years of telephone sales experience; or any combination of education and experience which would provide an equivalent background.
Bilingual Spanish Preferred
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. An Equal Opportunity Employer/Disability/Veteran.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.