Anthem Inc. Medical Jobs

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Anthem, Inc. Health Coach (Social Work/Health Education) in Bronx, New York


SHIFT: Day Job

SCHEDULE: Full-time

Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Transitions Health Coach

Work at home

Candidates MUST reside in Westchester County, NY or Norwalk, CT and surrounding counties

Monday – Friday 8:00am to 4:30pm EST

Anthem is offering a new value added service, called care transitions, for Medicare members in the Westchester County, NY area and surrounding counties.

With the help of a Transitions Coach our members will be able to achieve goals they set for themselves and be better able to manage their chronic health conditions. The outcomes we anticipate are improved health and avoiding preventable hospitalization.

We are looking for personable, energetic professionals with a background in community based services, to include visits to client’s homes and collaboration with healthcare providers. Experience working from home is a plus.

In this role the Health Transitions Coach ® is responsible for providing skill transfer and guidance to the patient/caregiver for effective care transitions, improved self-management skills and enhanced patient-practitioner communication. Primary duties may include, but are not limited to:

  • Teaching members how to manage their medications, red flags of their conditions, and how to communicate effectively with treatment providers.

  • Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.

  • Coordinates specific health coaching to address objectives and goals as identified during assessment.

  • Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.


  • Requires a BA/BS in appropriate field of specialization (Social Work, Nursing, Health Education); 3 years of related experience in health education, exercise instruction, or patient education; or any combination of education and experience, which would provide an equivalent background. Certification, advanced certification, and/or license appropriate to field of specialty preferred.

  • Ready access to reliable transportation is required from frequent travel to homes and hospitals.

  • Prior experience making home visits.

  • Must reside in Westchester County, NY or Norwalk, CT and surrounding counties.

  • Travel reimbursement is provided.

  • Prior experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques preferred.

  • Understanding of disease management principles preferred.

  • Experience with discharge planning is preferred.

  • Excellent interpersonal skills, flexibility, and a passion for helping others are key for this position.

  • Bilingual is a plus.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.